Fees & Insurance
Fees for Therapy & Counseling in Knoxville and Telehealth in Tennessee
Knoxville Therapy Center’s rates vary based on therapist, session type, and other services provided. You will be provided with a clear outline of costs (No Surprise billing "good faith estimate") based on your therapist and treatment needs.
Fees for Therapy & Counseling in Knoxville and Telehealth in Tennessee
Knox Therapy Center’s fees are dependent on provider. We do have clinicians who accept insurances including: UHC, UMR, Optum, Cigna, Aetna, and Oxford Health. To learn more about each clinician and their fees, visit their page
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Mental health costs are approved for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) use and Knox Therapy Center accepts payment in this form.
Payment & Credit Card on File
Payment is expected at time of service and a credit card must be provided prior to initiating services.
24-hour Cancellation Policy
Full service fee will be charged for appointments not cancelled prior to 24-hours of scheduled start time of appointment. Exceptions are made for illness, poor driving conditions and other unavoidable barriers.
Sliding Scale
A limited number of sliding scale spots are available upon request. Please reach out if financial flexibility is needed.
No Surprise billing "good faith estimate"
You have the right to receive a “Good Faith Estimate” explaining how much your medical care [and mental health services] will cost.
Under the law, health care providers are required to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Good Faith Estimates are sent through our payment portal at time of service.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit https://www.tn.gov/commerce/blog/2022/1/12/the-no-surprises-act-will-protect-tennessee-consumers.html to learn more.