Assertive Communication: What it is and how to do it
Assertive communication is a vital tool that can help us express our needs, wants, and feelings while also respecting the needs, wants, and feelings of others. It allows us to communicate in a way that is clear and direct, and it can help us to develop and maintain healthy relationships with others.
Assertive communication involves being clear and direct about what you want or need, without being aggressive or confrontational. It means expressing yourself in a way that is honest and respectful, and it involves using “I” statements rather than “you” statements. “I” statements focus on how you feel, rather than on what you think the other person should or should not do.
For example, instead of saying, “You always make me late!” you could say, “I feel frustrated when we’re running late because it causes me stress.” This approach is less confrontational and is more likely to lead to a productive conversation.
Assertive communication also involves setting boundaries. Boundaries are guidelines that we set for ourselves to ensure that our needs and wants are respected. Setting boundaries can be difficult, but it is essential to establish healthy relationships with others. Boundaries can involve things like saying no to requests that we don’t want to fulfill, or expressing our discomfort with certain behaviors or situations.
For example, if a friend consistently shows up late for plans, you could say, “I appreciate spending time with you, but it’s important to me to start our plans on time. Can we agree to meet at a specific time in the future?” This approach communicates your need for punctuality while also being respectful of your friend’s time.
Assertive communication can also be helpful in resolving conflicts. When we encounter conflict, it can be easy to become defensive or aggressive, but this approach is unlikely to resolve the issue. Assertive communication can help us express our concerns in a way that is respectful and open-minded, which can help to de-escalate the situation.
For example, if you and a coworker have different ideas about how to complete a project, you could say, “I appreciate your perspective, but I see it differently. Can we work together to find a compromise that works for both of us?” This approach communicates your viewpoint while also being respectful of your coworker’s ideas.
One of the benefits of assertive communication is that it can help us to feel more confident and empowered. When we express ourselves assertively, we are more likely to feel in control of our lives and our relationships. We are also more likely to have our needs and wants respected, which can lead to more fulfilling relationships with others.
It’s important to note that assertive communication is not the same as aggressive communication. Aggressive communication involves attacking or blaming others, which is unlikely to lead to a positive outcome. Assertive communication, on the other hand, involves expressing yourself in a way that is clear, direct, and respectful.
It can take practice to develop assertive communication skills, especially if you are used to communicating in a passive or aggressive way. Some tips for developing assertive communication skills include:
- Start by practicing in low-risk situations, such as with friends or family members.
- Focus on using “I” statements to express your thoughts and feelings.
- Use a calm and measured tone of voice.
- Practice active listening, which involves listening to the other person’s perspective and responding in a way that shows you understand their point of view.
- Remember that it’s okay to take time to think about what you want to say before responding.
In conclusion, assertive communication is a valuable tool that can help us to express our needs, wants, and feelings in a way that is clear, direct, and respectful. By setting boundaries, resolving conflicts, and expressing ourselves assertively, we can develop healthier and more fulfilling